Customer service was top-notch, and the delivery was prompt and secure.
July 07, 2022

Customer service was top-notch, and the delivery was prompt and secure.

Exceeded my expectations: I was a bit skeptical about buying an engagement ring online without seeing it in person but after researching many other customer reviews, I learned what to look for in the purchase and was pretty confident in the product I would receive from Whiteflash. Everything about the experience went very smoothly. Their website selection tool and supplemental details are excellent, their inventory seemed great for what I was looking for, the customer service was top-notch, the wire transfer processed smoothly, and the delivery was prompt and secure. I was surprised to get a phone call from one of their Diamond Specialists after placing the order, but the phone call was very reassuring to discuss the order and cover any remaining questions I might have. Once I received the ring, I was amazed at the quality. I purchased one of the A Cut Above diamonds and its sparkle and brilliance are better than I remember seeing at some local stores for a similar price. All in all, it was a great experience and I would recommend you consider them for your next jewelry purchase.
Jonathan M, New Jersey, USA

RECENT REVIEWS

She loves it !! ❤️
November 21, 2024
This was an easy way to educate ourselves, design a ring, and have it delivered securely. I was referred by someone in Australia and I purchased this in the US. Ring was as described in the CAD designs, plenty of tweaks till we thought it was perfect.
Anirudh A, Massachusetts, USA
It is stunning!
November 21, 2024
It looks so much better in person than other diamonds I have seen. It's currently with a jeweler getting mounted. Thanks again for the help!
Zachary H, North Carolina, USA
She loves it.
November 20, 2024
The ring was exactly what she wanted! She loved the diamond and the setting. Thank you so much for your help through this process!
Ben S, California, USA
Whiteflash precision lab are Ideal level diamonds.
November 20, 2024
TLDR: Drove from Dallas to Sugarland for their quality service. They have plenty of options when trying on sizes and shapes, magnetic band for easy diamond swapping. Got an ideal cut and had a custom band. Highly recommend giving them a shot. ————- I went to multiple stores and a lot gave mediocre service. I wanted a shop that had diamonds of various size and shapes so my girlfriend could try them on. Images aren’t helpful when you need to see them on hand. Whiteflash has a magnetic band so you’re able to attach every shape and sizes around 1-3 carat diamonds. Possibly 4 ct but I forget. This was super helpful to me so that I could narrow down the size and shape when filtering on their site after the appointment. Cut: if you go for their precision lab they’re all Ideal level diamonds. The most important aspect of a Diamond. This is what I got and happy with it. There are other options to fit your budget Color: In person I was able to get a range to compare and went with an E. Helpful in narrowing down my options which is the most time consuming. Clarity: just get anything above VS1, I went VS2 but beyond that you’re just paying for nothing. Size: I was super picky on proportions. Some ovals were too tall which made it look narrow. Too wide and it’s a circle. Their website made it easy enough to filter based on dimensions but ask for those measurements in person so you have a reference when you filter. It took around 4 weeks to build the custom band and we had a few corrections because the CAD designs they sent made the ring look super thick but they adjusted that until we were satisfied. Another thing to figure out in person.
Mike K, Texas, USA

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