Incredibly impressed by the entire team
February 17, 2021

Incredibly impressed by the entire team's customer service and fair pricing.

After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA

RECENT REVIEWS

She said yes and loves the ring!
March 06, 2025
Becca at Whiteflash was amazing! Her expertise in diamond selection, keen eye for design, and timely responses made the entire process effortless. She guided me to the perfect diamond while ensuring every detail of the ring was just right. Her professionalism and efficiency made all the difference. I couldn’t be happier with the result. Thank you, Becca!
Rameen A, Texas, USA
Exceptional service and beautiful diamond.
March 03, 2025
I picked up the diamond from FedEx this morning and it is very nice and gives off lots of light. No windowing straight on and just a bit on the sides. The local jeweler said it was a great stone as well. It was handed over to them and I should have the completed ring in about 2 weeks. Thank you for all your help. I didn’t realize how difficult it was to get a good emerald cut so I am grateful for the service you provided. Will be in touch for other jewelry!
T T, Illinois, USA
She absolutely loves her ring!
March 02, 2025
Thank you for helping us with a wonderful memento of our 10th anniversary together! We love how it turned out, thank you!!
Kenny U, Nevada, USA
The earrings are real sparklers and just gorgeous!
February 26, 2025
There was a slight shipping delay on my earrings, but I was able to pick them up yesterday. They are just gorgeous! And you are right the lab created diamonds look just like my other diamonds. I am very happy with this purchase and I appreciate your help and encouragement in making it happen.
Sue D, Arizona, USA

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