Incredibly impressed by the entire team
February 17, 2021

Incredibly impressed by the entire team's customer service and fair pricing.

After a long and fruitless search for a simple but quality wedding band in Orlando within our budget, my fiance and I decided to buy our rings online. Whiteflash popped up since they carried the ring I wanted, and the price was amazingly fair. The purchasing process and customer service have been amazing--all the way until days after I received the ring. The day I bought my ring online, America Sanchez called to confirm the order and discuss insurance and shipping options. Afterward, other Whiteflash associates took the time to send updates on the status of my order. They even provided photos of the ring prior to shipping it. I received the ring in the most secure way possible--at a FedEx office (thanks to America's suggestion). The ring itself was packaged extremely well. Even the paperwork was beautifully presented. As for the ring, I never thought an unboxing could be so exciting. The box is beautiful but the ring...!!!! It really is all I hoped it would be. Whiteflash designs stunning custom jewelry. While my purchase was not one of these orders, the customer service received made me feel as if I had bought a custom piece. Purchasing a ring for one of the biggest moments of my life is stressful enough (in a good way), but this customer service really put my mind at great ease. I am incredibly impressed by the entire team's customer service, care for their products, and their fair pricing. Buying jewelry online can be a gamble, but with Whiteflash it is secure and a worthwhile investment.
Francesca M, Florida, USA

RECENT REVIEWS

My experience with Whiteflash was amazing.
November 13, 2024
Brittany was very patient and answered all my questions without bias. She worked with me for weeks picking out an amazing diamond and setting within my budget. The selection of quality diamonds was a bit overwhelming, but Brittany walked me through the process knowing I wanted the best quality jewelry not necessarily the biggest carat weight. I did my research comparing GIA reports with those at chain stores and you will get a higher quality gem for less money from Whiteflash. I will definitely work with Whiteflash in the future. The most important thing is my fiancée said YES. Thank you Brittany and the Whiteflash team.
Jamie G, New York, USA
The ring is perfect.
November 12, 2024
Whiteflash and Michelle were very attentive, always available to discuss any questions on a call, and continued to communicate through the entire process (before order, providing updates on when the ring will arrive, and checking in after the ring arrived).
Juan-Pablo F, Arizona, USA
The diamond is absolutely beautiful.
November 10, 2024
I read the reviews and figured they couldn't be THIS good. But I stand corrected! Michelle and America walked me through the entire process, answered any questions, and provided reassurance when needed. I could not be more pleased with the end result. The diamond is absolutely beautiful and craftsmanship displayed in putting it in a ring I already have is superb. ANY future jewelry purchases for me will be done through Whiteflash.
Joel B, Maryland, USA
We liked it!
November 08, 2024
Thank you very very much.. it’s a lovely & nice piece.
M A, Saudi Arabia

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