Expectations Surpassed - Awesome service, very knowledgeable and AMAZING diamonds!
November 15, 2012

Expectations Surpassed - Awesome service, very knowledgeable and AMAZING diamonds!

I heard about Whiteflash from a friend, and I knew they had a great reputation so I started looking at their site when I was going to pick out some diamond earrings. I had one diamond from their website in mind, but had some questions. I chose the CHAT button on their website on a Sunday night and Whiteflash responded right away. They answered my questions, helped me pick out a setting and told me to email with any other questions. Whiteflash then called me first thing Monday after I had emailed (with more questions) and she helped me pick out a matching diamond to complete my pair. They over-nighted my earrings once ready and I was able to pick them up on a Saturday. Absolutely beautiful, just as I had expected, even though I got a sneak peek when they sent pictures of them once they were completed. We even got snazzy jewelry tweezers and scope so I can check out my diamonds whenever I want. That won't be too often because these beauties are only coming out to be cleaned. Everyone at Whiteflash was awesome, very knowledgeable, courteous and kind, even though I'm sure I drove them nuts. When I convince my husband it's time for another diamond piece, Whiteflash will be who contact first.
Kimmy B, Arizona, USA

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I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada