Expectations Surpassed - Awesome service, very knowledgeable and AMAZING diamonds!
November 15, 2012

Expectations Surpassed - Awesome service, very knowledgeable and AMAZING diamonds!

I heard about Whiteflash from a friend, and I knew they had a great reputation so I started looking at their site when I was going to pick out some diamond earrings. I had one diamond from their website in mind, but had some questions. I chose the CHAT button on their website on a Sunday night and Whiteflash responded right away. They answered my questions, helped me pick out a setting and told me to email with any other questions. Whiteflash then called me first thing Monday after I had emailed (with more questions) and she helped me pick out a matching diamond to complete my pair. They over-nighted my earrings once ready and I was able to pick them up on a Saturday. Absolutely beautiful, just as I had expected, even though I got a sneak peek when they sent pictures of them once they were completed. We even got snazzy jewelry tweezers and scope so I can check out my diamonds whenever I want. That won't be too often because these beauties are only coming out to be cleaned. Everyone at Whiteflash was awesome, very knowledgeable, courteous and kind, even though I'm sure I drove them nuts. When I convince my husband it's time for another diamond piece, Whiteflash will be who contact first.
Kimmy B, Arizona, USA

RECENT REVIEWS

The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
The ring itself arrived exactly as described and beautifully packaged.
July 20, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA
It’s beautiful.
July 16, 2026
We received the cross on time for the wedding and it was beautiful. I am so happy with the service and quality from your company. Thank you!
Michael C, New York, USA