Overall very Satisfied with the custom ring purchase and service
May 14, 2012

Overall very Satisfied with the custom ring purchase and service

Working with a Whiteflash consultant to find just the right ring was a little slow to start. Partly communication breakdown on both our parts. Once I was able to get the consultant on the phone and talk then they couldn't have been more helpful. She (Sheerah) helped me understand the process and guided me through the process without trying to oversell or push something on me. I decided I wanted to do a custom ring and of course was right up against the 4 week process deadline. To Whiteflash's credit they told me they were very busy and didn't think they could make the 4 weeks before hand. Ten days in I got an email saying my CAD drawings wouldn't be ready for another 10 days. I pushed them a bit and they came through with a high quality ring that is getting lots of ohh's and ahh's. It also appraised for about 15% more than I paid. So two very happy people with Whiteflsh and there service. Would highly recommend. Only real negative is the payment policy with credit cards. If you pay by credit card they force you to photo copy the front and back of your CC and drivers license and email or fax them. This posses a huge identity theft problem but I was to far into the deadline to fight it.
Kevin C, California, USA

RECENT REVIEWS

They are everything I hoped for!
February 20, 2025
Thank you so much for the seamless process in selecting the stones, educating me on options and getting them safely here. I just love working with you all!
Regina H, California, USA
We were both very happy with the purchase.
February 20, 2025
She has gotten a lot of compliments on the ring. The associate I worked with, Brittany, was a great help throughout the process.
Joshua J, California, USA
She loves it! It was worth the wait! Thank you so much!
February 19, 2025
The ring is beautiful and she loves it. I love the boxing it came in as well. Thanks again Becca, I greatly appreciate it!
Adam G, Indiana, USA
Perfect Valentine's Day surprise - Ring restored to perfection!
February 16, 2025
I just picked up from FedEx. Just in time for valentine's day. Thank you and your team for getting my wife's ring back in tip top shape. It looks awesome.
Mike G, Virginia, USA

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