Perfect in every way!
Was I hesitant about purchasing a diamond ring from an online retailer? Absolutely! I knew literally nothing about diamonds. The 4 C’s … huh? So I decided to do as much research before I purchased an engagement ring for my soon to be wife. My research consisted of hours of reading online and visiting brick and mortar stores to compare what I learned. During my research I came across hundreds of amazing reviews for Whiteflash. I read about how their ACA diamonds were simply stunning and their customer service was out of this world. Being a pessimist at heart, I thought, “Really? Are they that different from the local jewelry stores?”. My answer in short: Yes! – I ended up purchasing 4 rings from them in the last 2 years!
During the search for the perfect engagement solitaire I sent Whiteflash a picture of what I was looking for. They suggested their ACA Princess X-prong. The purchase process was painless and perfect. There was constant contact across all fronts – sales, shipping, photography, payment. When we received the ring it literally took our breath away – so much sparkle and we weren’t even under the strategically placed lighting in a jewelry store.
Fast forward 2 years (yes, long engagement) and we sent them a picture of custom wedding bands for the wife. She wanted two bands to custom wrap her WF engagement ring. Again, customer service was flawless. We received constant e-mail and phone call updates throughout (when the computer image was generated, when production started, engraving, pictures, shipping). The 2 custom diamond bands came last week and they were perfect. Everything we imagined and more. Seriously, their ACA diamonds are ridiculously gorgeous.
Next logical step? – purchase my own wedding band from WF – which I just received this week. 2 years, 4 rings, the best customer service I’ve ever experienced and diamonds that blow away the competition: that’s what my experience with Whiteflash has been. Big thank you to Victoria and Vera! – huge help and great people to deal with. I can’t give Whiteflash a higher recommendation. I fully trust this company and can’t wait to do business with them again (do I hear anniversary gifts?!).
Pat D, Kansas, USA