Home  >  Reviews  >  Fantastic Experience
Back to Reviews
Fantastic Experience
August 06, 2011

Fantastic Experience

I looked all over the web and in stores for the perfect setting. I ultimately purchased a platinum sleek line setting. I really liked how it allowed you to see more of the diamond than most other settings. The website is more user-friendly than most, providing more pictures and sight lines than most other sites, and is really easy to navigate. The best part of the experience is the customer service. After purchasing the setting, I had a few questions - it's not every day I spend a $1000 on the internet sight unseen. Each e-mail I sent received a prompt response, even inviting further questions and offering to speak to someone in person if necessary. Once I received the setting (it was awesome, and my then-girlfriend, now fiance, loves it!), I received a follow up e-mail from Liza confirming that I was happy with the setting and offering her assistance if I needed anything. I didn't, everything was perfect! I would totally recommend Whiteflash. They did a great job!
Walter D, Georgia, USA
GO TO DIAMOND SEARCH

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026

The bracelet was even more beautiful in person than I expected.

I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026

My fiancée loves the ring and couldn't be happier.

I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026

I love my beautiful pendant!

I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026

Beautiful ring!

Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada
READ ALL REVIEWS