Reluctant at first, but changed my mind
June 03, 2011

Reluctant at first, but changed my mind

I have never purchased diamonds or any kind of jewelry online, so this was a big step for me. I knew what I wanted and discussed the options on the phone with Whiteflash. My consultant was so helpful with my concerns about buying online and did a bit of hand-holding though the process of choosing two diamonds for earrings. I have purchased nice diamonds in our local jewelry shops and was tempted to continue to do it this way, but after I saw the quality I could get, the 30-day guarantee, lifetime trade-up and positive reviews from other sites as well as BBB, I jumped in. It was a great learning experience with their cool online tools for examining the diamonds as well as the phone calls to discuss in detail. My consultant was always available (hand-holding again!) which was very important to me. The earrings are beautiful. I love the diamonds that I found. I would do this again.
Cheryl S, Washington, USA

RECENT REVIEWS

We cannot thank you enough for creating her perfect ring!
October 01, 2026
Thank you so so much! We are beyond thrilled with the ring we had custom designed by your company. I do not have enough words of gratitude and pure joy I have for what you and Whiteflash were able to create from her inspiration photos. We are so grateful to have found you.
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Throughout the entire engagement ring purchasing process, Becca was very responsive and informative, helping explain all the little details and decisions to consider. She made the process smooth and enjoyable, and everyone was incredibly friendly along the way.
Matthew B, Texas, USA
The ring is perfect, exactly what I was looking for, she loved it!
September 24, 2026
Thanks to you and your team for making the entire process smooth and painless; I really appreciate the thoughtful and secure packaging as well, it was a nice touch that goes a long way. Excellent service from start to finish. Michelle was extremely communicative, and answered any and all questions I had related to my online order with a cheerful and professional demeanor. The ring was beautiful, delivered timely, and thoughtfully packaged. They made the whole process extremely easy and kept me updated every step of the way. I would not hesitate to buy from this team again!
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