Working with Brittany throughout the Whiteflash experience was absolutely fantastic.
November 11, 2020

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!
Troy A, North Carolina, USA

RECENT REVIEWS

She loves it.
November 20, 2024
The ring was exactly what she wanted! She loved the diamond and the setting. Thank you so much for your help through this process!
Ben S, California, USA
Thank you so much for working with me on this ring for my wife!
November 19, 2024
We both are thrilled with how it turned out, it’s exquisite and exactly what she was hoping for. I look forward to purchasing again from Whiteflash in the future!
Andrew C, California, USA
The ring is absolutely perfect!
November 18, 2024
Thanks so much again for all your help.
Tony H, South Carolina, USA
She said yes and loves it !! ❤️
November 17, 2024
It went very well
Anirudh A, Massachusetts, USA

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