Working with Brittany throughout the Whiteflash experience was absolutely fantastic.
November 11, 2020

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!
Troy A, North Carolina, USA

RECENT REVIEWS

We liked it!
November 08, 2024
Thank you very very much.. it’s a lovely & nice piece.
M A, Saudi Arabia
The ring is a beautiful work of art!
November 08, 2024
I honestly have to say you have exceeded my expectations. It’s a beautiful work of art. Thank you.
Martin T, North Carolina, USA
The ring looks amazing!
November 06, 2024
Thanks for everything Becca, my fiancée is very happy with the ring : )
Benjamin P, UK
Ring arrived yesterday. Perfect!
November 05, 2024
Thanks to Becca for your patient and amazing assistance. The ring is so sparkly and just perfect. Very very happy!
Siri O, Norway

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