Honestly the best customer service that I have EVER received.
March 31, 2015

Honestly the best customer service that I have EVER received.

At first I was very hesitant to purchase an engagement ring of all things over the internet, but then I found out that they were in Sugarland and I was in Pearland. I started chatting with them and after reviewing their amazing selection I decided to go and meet them. All I can is WOW! Honestly the best customer service that I have EVER received. They helped guide me throughout the entire process and never once tried to sell me. Once I selected my diamond (1.7ct CUT ABOVE) and ring I was blown away with the finished product. I literally took my fiances breath away. Now when we go out to dinner and she see other erings she makes comments as to how much hers just shines more and has that true bling factor. Thank you for making this a truly magical moment and we'll see you soon to pick out the wedding bands!
Kevin, Texas, USA

RECENT REVIEWS

She loves it !! ❤️
November 21, 2024
This was an easy way to educate ourselves, design a ring, and have it delivered securely. I was referred by someone in Australia and I purchased this in the US. Ring was as described in the CAD designs, plenty of tweaks till we thought it was perfect.
Anirudh A, Massachusetts, USA
It is stunning!
November 21, 2024
It looks so much better in person than other diamonds I have seen. It's currently with a jeweler getting mounted. Thanks again for the help!
Zachary H, North Carolina, USA
She loves it.
November 20, 2024
The ring was exactly what she wanted! She loved the diamond and the setting. Thank you so much for your help through this process!
Ben S, California, USA
Whiteflash precision lab are Ideal level diamonds.
November 20, 2024
TLDR: Drove from Dallas to Sugarland for their quality service. They have plenty of options when trying on sizes and shapes, magnetic band for easy diamond swapping. Got an ideal cut and had a custom band. Highly recommend giving them a shot. ————- I went to multiple stores and a lot gave mediocre service. I wanted a shop that had diamonds of various size and shapes so my girlfriend could try them on. Images aren’t helpful when you need to see them on hand. Whiteflash has a magnetic band so you’re able to attach every shape and sizes around 1-3 carat diamonds. Possibly 4 ct but I forget. This was super helpful to me so that I could narrow down the size and shape when filtering on their site after the appointment. Cut: if you go for their precision lab they’re all Ideal level diamonds. The most important aspect of a Diamond. This is what I got and happy with it. There are other options to fit your budget Color: In person I was able to get a range to compare and went with an E. Helpful in narrowing down my options which is the most time consuming. Clarity: just get anything above VS1, I went VS2 but beyond that you’re just paying for nothing. Size: I was super picky on proportions. Some ovals were too tall which made it look narrow. Too wide and it’s a circle. Their website made it easy enough to filter based on dimensions but ask for those measurements in person so you have a reference when you filter. It took around 4 weeks to build the custom band and we had a few corrections because the CAD designs they sent made the ring look super thick but they adjusted that until we were satisfied. Another thing to figure out in person.
Mike K, Texas, USA

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