Whiteflash Exceeding All Expectations!
July 25, 2014

Whiteflash Exceeding All Expectations!

I was not sure about making such a significant purchase on line; especially given that the company I was buying from was in another country. I have spent over two years contemplating this purchase and have explored more websites that I could count - building rings and pricing diamonds. I also went to jewellers in town, so the shopping comparison was extensive. I cautiously ventured down the road of on-line diamond shopping by talking with one of Whiteflash's diamond experts. After three phone call which were remarkably pressure free, I decided to move to purchase. Whiteflash was exceptionally positive but neutral. They made every effort to make sure my needs were taken care of; even to the point of recommending less expensive options that would look better. After we built the ring and quotes were made, I went to a local jeweler to see if they could match. Not even close for customer service, quality of product and price, even with the exchange rate. I made the purchase and completed the sale the same day. I chose the visa option for ease of transaction, but wiring the money was also an option that will save several hundred dollars. Each stage was seamless, professional and responsive. Emails were quickly returned and always with a great response. Once the ring was made, photographs were sent of the finished product, with personal comments from the photographer...I really felt like she cared about her work and about how I would feel about the ring. Parcel was shipped via FedEx and arrived on time and as promised. There was some frustration that was caused by FedEx on pick-up, but Whiteflash was able to resolve the issue very quickly. I got the ring home and opened it with my heart-a-thumping...what if I had been scammed? What if it was horrible? What if I'd paid too much? What if she hates it? What if her friends hate it????? As I opened the last of the three packages that the ring was securely shipped in...words could not describe how beautiful the ring I held in my hand actually was . Crafted with care and precision the ring was made exactly as promised. The size, perfect (17.5mm) and diamonds that sparkle with life and colour. Not too big, not too small - exactly as promised it would be and more. The rosewood presentation box is lovelier than in the pictures and the certificate the ring comes with, an education in and of itself. I contacted Whiteflash to let them know the ring had arrived safely and the personal responses back assured my growing belief that the Whiteflash team doesn't just sell diamonds, they are making a difference in the lives of their customers through trust, respect and great products. After two years of research, and now a completed sale I can honestly recommend your trusting this significant purchase to Whiteflash. If you are in the market for a purchasing experience that exceeds expectations and a ring that will take her breath away, you can't go wrong. If only all transactions could be this satisfying.
Mark, Canada

RECENT REVIEWS

The earrings are beautiful.
March 10, 2026
I recently bought a pair of custom diamond precision lab earrings from Whiteflash, assisted by Michelle. She provided excellent service, and set me up with diamond studs that reflected all my criteria. She was knowledgeable, and I am very satisfied with my purchase.
Sharon T, Illinois, USA
Much easier experience than when I last bought a diamond 30 years ago. 🤣
March 02, 2026
Great diamond for the price, Becca was very helpful, shipping and pickup were painless.
Andy K, Texas, USA
Whiteflash has earned a lifelong customer!
February 26, 2026
From the very first contact the entire team was beyond helpful. This was truly a first class experience. The communication throughout the entire buying process was unlike anything I've experienced. Now to the important part. The jewelry I purchased was of the highest quality. I was actually stunned at how incredible their tennis bracelet was. The diamonds were beautiful with fantastic light performance. The hardware was a step up from anything else I've seen. Completely satisfied with their value. It is just not worth to try and save a small amount by looking for budget alternatives. I would not hesitate to make a purchase here again and plan on doing so.
William H, Utah, USA
Whiteflash Diamonds and Jewelry are a truly exceptional organization.
February 23, 2026
Their GIA Gem specialist Liza is real professional who walked me through each step in selecting the perfect diamond for our 25th wedding anniversary. She provided detailed specifications, videos and experienced recommendations that made my selection process easy. Once I made my selection the Whiteflash customer service team expedited delivery of my diamond. I couldn't be happier with my diamond, thank you Whiteflash for making my special occasion memorable!
John W, Florida, USA

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