Whiteflash Exceeding All Expectations!
July 25, 2014

Whiteflash Exceeding All Expectations!

I was not sure about making such a significant purchase on line; especially given that the company I was buying from was in another country. I have spent over two years contemplating this purchase and have explored more websites that I could count - building rings and pricing diamonds. I also went to jewellers in town, so the shopping comparison was extensive. I cautiously ventured down the road of on-line diamond shopping by talking with one of Whiteflash's diamond experts. After three phone call which were remarkably pressure free, I decided to move to purchase. Whiteflash was exceptionally positive but neutral. They made every effort to make sure my needs were taken care of; even to the point of recommending less expensive options that would look better. After we built the ring and quotes were made, I went to a local jeweler to see if they could match. Not even close for customer service, quality of product and price, even with the exchange rate. I made the purchase and completed the sale the same day. I chose the visa option for ease of transaction, but wiring the money was also an option that will save several hundred dollars. Each stage was seamless, professional and responsive. Emails were quickly returned and always with a great response. Once the ring was made, photographs were sent of the finished product, with personal comments from the photographer...I really felt like she cared about her work and about how I would feel about the ring. Parcel was shipped via FedEx and arrived on time and as promised. There was some frustration that was caused by FedEx on pick-up, but Whiteflash was able to resolve the issue very quickly. I got the ring home and opened it with my heart-a-thumping...what if I had been scammed? What if it was horrible? What if I'd paid too much? What if she hates it? What if her friends hate it????? As I opened the last of the three packages that the ring was securely shipped in...words could not describe how beautiful the ring I held in my hand actually was . Crafted with care and precision the ring was made exactly as promised. The size, perfect (17.5mm) and diamonds that sparkle with life and colour. Not too big, not too small - exactly as promised it would be and more. The rosewood presentation box is lovelier than in the pictures and the certificate the ring comes with, an education in and of itself. I contacted Whiteflash to let them know the ring had arrived safely and the personal responses back assured my growing belief that the Whiteflash team doesn't just sell diamonds, they are making a difference in the lives of their customers through trust, respect and great products. After two years of research, and now a completed sale I can honestly recommend your trusting this significant purchase to Whiteflash. If you are in the market for a purchasing experience that exceeds expectations and a ring that will take her breath away, you can't go wrong. If only all transactions could be this satisfying.
Mark, Canada

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My experience with Whiteflash was incredible!
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From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA
It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
December 23, 2025
Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
A special ring for my wife to celebrate our 50th anniversary.
December 20, 2025
I contacted Michelle at Whitefish who had previously rendered excellent service to me in picking diamond earrings for my wife. Happily, Michelle was still there and happily she helped me immensely in sorting through diamond options and picking the right one. My wife was absolutely thrilled with the ring she got. The service from Whiteflash was outstanding with marvelous packaging and secure delivering. Can't recommend them strongly enough.
Dennis K, Illinois, USA
Whiteflash is the place to go!
December 19, 2025
My jewelry arrived on Wednesday. Really nice. Thanks to Becca for outstanding service!
Siri O, Norway

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