Excellent customer service!!!
August 28, 2012

Excellent customer service!!!

Whiteflash.com provides the extreme top of the line online jewelry shopping experience. My fianc?© and I were looking for the perfect and ideal white gold setting. We found it at WF and was very pleased with the service they provided. Unfortunately, when we received our setting we took the setting and our diamond to a local jeweler. We were told that the diamond would not work in our setting even though our setting was custom designed to fit the diamond we selected. We immediately contacted WF and they quickly responded to help us resolve our issue. The problem was the jeweler wasn?ˆ™t interested in providing us services because we didn?ˆ™t purchase the setting or diamond from them. We found a local independent jeweler whom was happy to assist us and even offered to clean and check the prongs for free!!! Trust me, Whiteflash.com is the place to make that special purchase!!!
Gregory A., Massachusetts, USA

RECENT REVIEWS

My experience with Whiteflash was amazing.
November 13, 2024
Brittany was very patient and answered all my questions without bias. She worked with me for weeks picking out an amazing diamond and setting within my budget. The selection of quality diamonds was a bit overwhelming, but Brittany walked me through the process knowing I wanted the best quality jewelry not necessarily the biggest carat weight. I did my research comparing GIA reports with those at chain stores and you will get a higher quality gem for less money from Whiteflash. I will definitely work with Whiteflash in the future. The most important thing is my fiancée said YES. Thank you Brittany and the Whiteflash team.
Jamie G, New York, USA
The ring is perfect.
November 12, 2024
Whiteflash and Michelle were very attentive, always available to discuss any questions on a call, and continued to communicate through the entire process (before order, providing updates on when the ring will arrive, and checking in after the ring arrived).
Juan-Pablo F, Arizona, USA
The diamond is absolutely beautiful.
November 10, 2024
I read the reviews and figured they couldn't be THIS good. But I stand corrected! Michelle and America walked me through the entire process, answered any questions, and provided reassurance when needed. I could not be more pleased with the end result. The diamond is absolutely beautiful and craftsmanship displayed in putting it in a ring I already have is superb. ANY future jewelry purchases for me will be done through Whiteflash.
Joel B, Maryland, USA
We liked it!
November 08, 2024
Thank you very very much.. it’s a lovely & nice piece.
M A, Saudi Arabia

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