August 28, 2012

Excellent customer service!!!

Whiteflash.com provides the extreme top of the line online jewelry shopping experience. My fianc?© and I were looking for the perfect and ideal white gold setting. We found it at WF and was very pleased with the service they provided. Unfortunately, when we received our setting we took the setting and our diamond to a local jeweler. We were told that the diamond would not work in our setting even though our setting was custom designed to fit the diamond we selected. We immediately contacted WF and they quickly responded to help us resolve our issue. The problem was the jeweler wasn?ˆ™t interested in providing us services because we didn?ˆ™t purchase the setting or diamond from them. We found a local independent jeweler whom was happy to assist us and even offered to clean and check the prongs for free!!! Trust me, Whiteflash.com is the place to make that special purchase!!!

Gregory A., Massachusetts, USA

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November 21, 2024

She loves it !! ❤️

This was an easy way to educate ourselves, design a ring, and have it delivered securely. I was referred by someone in Australia and I purchased this in the US. Ring was as described in the CAD designs, plenty of tweaks till we thought it was perfect.

Anirudh A, Massachusetts, USA

November 21, 2024

It is stunning!

It looks so much better in person than other diamonds I have seen. It's currently with a jeweler getting mounted. Thanks again for the help!

Zachary H, North Carolina, USA

November 20, 2024

She loves it.

The ring was exactly what she wanted! She loved the diamond and the setting. Thank you so much for your help through this process!

Ben S, California, USA

November 20, 2024

Whiteflash precision lab are Ideal level diamonds.

TLDR: Drove from Dallas to Sugarland for their quality service. They have plenty of options when trying on sizes and shapes, magnetic band for easy diamond swapping. Got an ideal cut and had a custom band. Highly recommend giving them a shot. ————- I went to multiple stores and a lot gave mediocre service. I wanted a shop that had diamonds of various size and shapes so my girlfriend could try them on. Images aren’t helpful when you need to see them on hand. Whiteflash has a magnetic band so you’re able to attach every shape and sizes around 1-3 carat diamonds. Possibly 4 ct but I forget. This was super helpful to me so that I could narrow down the size and shape when filtering on their site after the appointment. Cut: if you go for their precision lab they’re all Ideal level diamonds. The most important aspect of a Diamond. This is what I got and happy with it. There are other options to fit your budget Color: In person I was able to get a range to compare and went with an E. Helpful in narrowing down my options which is the most time consuming. Clarity: just get anything above VS1, I went VS2 but beyond that you’re just paying for nothing. Size: I was super picky on proportions. Some ovals were too tall which made it look narrow. Too wide and it’s a circle. Their website made it easy enough to filter based on dimensions but ask for those measurements in person so you have a reference when you filter. It took around 4 weeks to build the custom band and we had a few corrections because the CAD designs they sent made the ring look super thick but they adjusted that until we were satisfied. Another thing to figure out in person.

Mike K, Texas, USA

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Excellent customer service!!!

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She loves it !! ❤️

It is stunning!

She loves it.

Whiteflash precision lab are Ideal level diamonds.

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