Very happy with purchase and Whiteflash experience!
December 09, 2011

Very happy with purchase and Whiteflash experience!

I just want to start with the customer service. From my first contact with Whiteflash, I have been treated as a priority and every question that I asked, (which was a lot) was answered. I was actually provided with more information than I had asked, as I just knew the basics about diamonds. Liza made sure that I knew all the specifics and that I selected the best quality diamond within my budget. Through the ring building process, I was provided updates periodically as requested and the Whiteflash employees were very happy to do so. Once the ring was completed, I was provided pictures just because they were so excited to show me the finished product. There were no problems with shipping and I received the ring exactly when they said I would. Once I opened the box, the ring was even more spectacular than the pictures that were provided. I'm very happy with my purchase and experience with Whiteflash!
Jason J., New York, USA

RECENT REVIEWS

The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
The ring itself arrived exactly as described and beautifully packaged.
July 20, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA
It’s beautiful.
July 16, 2026
We received the cross on time for the wedding and it was beautiful. I am so happy with the service and quality from your company. Thank you!
Michael C, New York, USA