Very happy with purchase and Whiteflash experience!
December 09, 2011

Very happy with purchase and Whiteflash experience!

I just want to start with the customer service. From my first contact with Whiteflash, I have been treated as a priority and every question that I asked, (which was a lot) was answered. I was actually provided with more information than I had asked, as I just knew the basics about diamonds. Liza made sure that I knew all the specifics and that I selected the best quality diamond within my budget. Through the ring building process, I was provided updates periodically as requested and the Whiteflash employees were very happy to do so. Once the ring was completed, I was provided pictures just because they were so excited to show me the finished product. There were no problems with shipping and I received the ring exactly when they said I would. Once I opened the box, the ring was even more spectacular than the pictures that were provided. I'm very happy with my purchase and experience with Whiteflash!
Jason J., New York, USA

RECENT REVIEWS

We loved the diamond earrings.
November 24, 2025
My daughters, husband and I loved the diamond earrings. We were all awe struck by the beautiful stones and setting. Thank you so much for the amazing products but more importantly, your excellent service and communication.
Nimisha R, Texas, USA
The shopping experience was phenomenal!
November 22, 2025
Easy to navigate, and tons of options to select the perfect diamonds with thoroughly listed details and photos (if available). I wanted to ensure the diamonds I bought were of the best cut quality possible and they too prioritized cut with their “a cut above” rated diamonds showing up first by default. All ideal cuts had several types of photos under various lights if you’re into that. I bought earring settings and when purchased with diamonds they set them for free! I especially liked the ability to select between natural and lab grown easily. They also have a feature where you can select multiple diamonds with similar features and sizes for things like earrings so that you get “matching” pairs with all the details of both diamonds! Fast shipping (although to no fault of white flash, fed ex was delayed by 2 days), however the option to ship to a FedEx secure pickup was amazing so then you don’t have to wait at home or be afraid of the package getting stolen or lost on your property. Customer service was also top notch, got an individualized email from a consultant (and a phone call) to ensure my experience was met and if I had needed any additional assistance. Highly recommend white flash.
Tu T, Arizona, USA
OVER THE MOON!! 💍
November 19, 2025
I worked with Becca to design my dream ring, and the ring turned out better than I could ever imagine!! request her she is the best and provides transparent and excelled customer service. The diamond is even more beautiful and magical than I ever could expect or dream of!! I am so, SO in love with it!!
Madison C, Florida, USA
I love it, it's exactly what I was looking for.
November 18, 2025
Thank you so much for such amazing work, customer service and all the help and assistance you gave me.
David G, Massachusetts, USA

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