December 09, 2011

Very happy with purchase and Whiteflash experience!

I just want to start with the customer service. From my first contact with Whiteflash, I have been treated as a priority and every question that I asked, (which was a lot) was answered. I was actually provided with more information than I had asked, as I just knew the basics about diamonds. Liza made sure that I knew all the specifics and that I selected the best quality diamond within my budget. Through the ring building process, I was provided updates periodically as requested and the Whiteflash employees were very happy to do so. Once the ring was completed, I was provided pictures just because they were so excited to show me the finished product. There were no problems with shipping and I received the ring exactly when they said I would. Once I opened the box, the ring was even more spectacular than the pictures that were provided. I'm very happy with my purchase and experience with Whiteflash!

Jason J., New York, USA

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December 30, 2025

She loved the ring and especially the diamond!

I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.

Jimmy Y, New York, USA

December 29, 2025

Love it!!

Absolutely beautiful - love it!! Happy holiday and many thanks!

Xue L, New York, USA

December 26, 2025

It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!

Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!

Tim T, Washington, USA

December 23, 2025

My experience with Whiteflash was incredible!

From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.

Sumit B, North Carolina, USA

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Very happy with purchase and Whiteflash experience!

RECENT REVIEWS

She loved the ring and especially the diamond!

Love it!!

It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!

My experience with Whiteflash was incredible!

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