Unbelievable Service!
December 30, 2010

Unbelievable Service!

I began to get serious about buying an engagement ring about 5 months ago, and knew that I wanted to explore online vendors because of the great selection and great prices. Once I discovered that Whiteflash was a reputable company that was based in Houston, where I live, I decided to contact them. After exchanging a few emails with Whiteflash, I decided to come in for an initial appointment to really educate myself about the process and meet them personally. I met with Bryan, and because of his expertise, the entire process couldnt have been easier. From that point, there was no question that I wanted to go through Whiteflash. I continued to email Whiteflash to begin the diamond selection process, and probably ended up sending her over 30 diamonds from the virtual selection to help narrow them down. They did so and provided excellent recommendations along the way. I actually ended up selecting a square cushion ""Hearts & Arrows"" cut that she specifically recommended. Shortly thereafter, I was ready to set the diamond, and again based on an earlier recommendation from Whiteflash I went with the Grace by Vatche (I had described the type of setting I wanted but had not previously seen the Grace on the site). Bryan showed me the Grace in person during one of my visits and that sealed the deal on the setting. I proposed on December 23, and the ring was a ""homerun"". She was in awe at how ""sparkly"" the diamond was, and the setting was exactly what she wanted. The entire process was incredibly smooth and the customer service was unbelievable. I will absolutely be recommending Whiteflash to others, and will undoubtedly use them again in the future!
Michael B, New York, USA

RECENT REVIEWS

Outstanding service!
January 30, 2025
I spent endless hours shopping at local jewelry stores and could never get the full specifications to make proper comparison of stones and prices, which was frustrating. Working with Whiteflash was seamless largely thanks to Becca and her team, who guided me through every step of the process. Their website provides high resolution stones and 360 views, along with extensive specifications and filters to zero in on the best stones. While I was happy with the initial ring that was provided, I wanted to change the stone and that process was smooth as well. I always knew the costs and timing involved, and Becca kept me informed of where I was in the return process and new shipment.
Jeff C, Florida, USA
My WhiteFlash-hearts & Arrow men's diamond ring!!
January 30, 2025
The fire is bright!!!! What I was looking for a "Hearts & Arrow" cut. The Gold ring is a nice design done well!!! WhiteFlash, for my WhiteFlash-hearts & Arrow men's diamond ring!! I do see the even-fire throughout this stone & my Jeweler verified this as well, hearts & Arrow diamond. He's never heard of WhiteFlash until now! Thanks for making this possible B. Eastman.
William R, Florida, USA
The earrings are awesome!
January 29, 2025
Everything I imagined and more! Definitely a dream come true!! Thanks for the great customer service and everything!
Alex H, Virginia, USA
The diamond is amazing.
January 27, 2025
Thank you for your help with everything and the very easy international shipping. Picking up the parcel and coordinating with FedEx was very simple and quick. Everything arrived undamaged and unpacking was a joy. I love the box and obviously the diamond itself is amazing. I'm really happy with the pick. Now its just a matter of getting it set. The Christmas earpieces also look fantastic.
Moritz M, Germany

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