Even Better Than I Envisioned
April 23, 2007

Even Better Than I Envisioned

First off, I picked up the ring this morning, and it is beautiful... even better than I envisioned. The point I want to bring primary attention to is not your product offering (which is outstanding), but your customer service. Suffice it to say, I am stunned. I can only imagine the droves of starry-eyed bachelors you have to work/deal with, and the high level of indecision and emotion which comes with the importance of marriage. As I mentioned, I consult Fortune 500 ?ˆ?members?ˆ? in Consumer Behavior and Psych, and I am a very linear thinker, and succumb to marketing only if I admire the campaign... suffice it to say, choosing a diamond and ring was the first time in my adult life where I have been unable to easily resolve purchase indecision. (I spec and purchase my cars over the phone, if that gives you an idea of my ?ˆ?usual?ˆ? level of decisiveness). You did a wonderful job, giving me not rote answers, but an explanation and discussion centered on my question. The transition was seamless and well-refined, and everyone did an excellent job of not only answering my questions, but also anticipating any other concerns and questions which may have arisen. Small, seemingly easy (but always overlooked) details like including State College FedEx hours impressed the hell out of me. Details, details, details. Awesome. Experientially, your site and your excellent customer service absolutely exceeds anything I have seen or studied. The level of service I was given at Whiteflash puts ?ˆ?case studies?ˆ? like Ritz-Carlton and Mercedes to shame. Ultimately, it is the combination of unique product, great site/information, and excellent service which is so amazing... many companies and firms spout that they deliver this level of service, but the team at Whiteflash is the first company that really seems to understand. Kudos to your management for fostering this level of service. Any time you need a written or spoken reference, please do not hesitate to contact me... PS. Does Whiteflash have a stock offering in the US market or an OTC pink sheet? Would love to invest, if that opportunity is available...
Andy, Arizona, USA

RECENT REVIEWS

She said yes and loves the ring!
March 06, 2025
The proposal went great. She absolutely loved it! It was such a special moment, and everything came together perfectly. We’re so happy with how it all turned out.
Rameen A, Texas, USA
Exceptional service and beautiful diamond.
March 03, 2025
I picked up the diamond from FedEx this morning and it is very nice and gives off lots of light. No windowing straight on and just a bit on the sides. The local jeweler said it was a great stone as well. It was handed over to them and I should have the completed ring in about 2 weeks. Thank you for all your help. I didn’t realize how difficult it was to get a good emerald cut so I am grateful for the service you provided. Will be in touch for other jewelry!
T T, Illinois, USA
She absolutely loves her ring!
March 02, 2025
Thank you for helping us with a wonderful memento of our 10th anniversary together! We love how it turned out, thank you!!
Kenny U, Nevada, USA
The earrings are real sparklers and just gorgeous!
February 26, 2025
There was a slight shipping delay on my earrings, but I was able to pick them up yesterday. They are just gorgeous! And you are right the lab created diamonds look just like my other diamonds. I am very happy with this purchase and I appreciate your help and encouragement in making it happen.
Sue D, Arizona, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS