January 17, 2024
We weren't sure where to start our online search. There are lots of places to buy engagement rings online. Some are more trustworthy than others. This trust is just one of the aspects that set Whiteflash apart. They are transparent with their diamonds; they have the data (ASET, Hearts and Arrows, and Idealscope images) to actually know what you're buying. Diamonds are a beautiful part of nature, but it is important to remember there is a science behind them. I HIGHLY recommend you start your diamond/engagement ring search by learning about it. Of course there are the 4 C's, but there is a lot more nuance to them than just a single sentence on each one. The Whiteflash site is a great place to start your learning. Of course, you're not going to be a pro in it. This is where the customer service at Whiteflash comes in. We worked with Becca and she was fantastic! Initially, my fiancée and I thought we'd do a custom ring. After working with Becca we decided it wasn't best for us since custom rings aren't returnable (this is the policy everywhere) and we were already stepping into unknown territory buying a ring online. Given this, we appreciated Whiteflash's 30-day return policy (thankfully we didn't need to use it). Over the course of months, I talked/emailed with Becca to learn more about everything (the diamonds, the rings, the Whiteflash process). She patiently answered all my questions and never pressured a sale. And she was quick to respond. The first time I asked her a question about a diamond, she sent me a detailed explanation/response with annotated images. This was within a day. Another time, she sent me extra videos (on the website they have both images and videos) of the diamonds. Again, this was within a day. With her responsiveness, it felt like we were just shopping in a store. Whiteflash is trustworthy. Whiteflash is customer-oriented. What about Whiteflash's quality? The quality of Whiteflash is superb. A diamond's cut is the most important aspect. That's what gives it shine, fire, brilliance, and sparkle. Whiteflash's A Cut Above diamonds are referred to as super ideal cut. That sounds great but do they look good? Yes, and they have the data to prove it. The diamond's cut is superb. The ring's workmanship is clean and professional. Very happy. :) Thanks for all the help making this a reality. And an extra thank you for getting us the ring right before the holidays. That made it extra special for us! My fiancée and I started looking at engagement rings during the summer of 2023. We first looked in stores, but decided to go the online route due to the large markups, pushy/confrontational salesmen, and lack of detailed diamond data/information. We love the ring we got from Whiteflash with Becca's help. We were nervous about the whole online process but they made it easy! We would buy again from Whiteflash.
Cherag K, Massachusetts, USA