January 07, 2016
I chose to use Whiteflash after reading a number of reviews on the Internet. I have never purchased diamonds before and felt vulnerable as a customer, but the professionalism, advice and communication that Whiteflash provided made the whole process a pleasurable experience and both I and my fiancé were thrilled with the ring. I sent Whiteflash a picture of the kind of engagement ring I was looking to have made and the Whiteflash consultant advised me on the kind of setting and diamond that would fit my requirements. Communication was excellent as we agreed on the diamond and detailed analysis and helpful photographs were shared in an efficient and clear manner. When the ring was ready, further photographs were sent and the logistics of delivery were communicated. At each stage the quality of customer service was high and at all times I felt the advice I was given was honest, informed and with an absence of sales spin. The ring is amazing and I think I received good value for the product I received. Thank you very much
Darren L, New Jersey, USA